Contact us
We are here for you! Please contact us with any questions about the noops supplements or your order and we would be happy to help.
FAQs
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We aim to deliver the next day for all UK orders.
International shipping could take up to 14 business days. -
If you've encountered any issues with your shipping details, delivery, products, or anything else, we're here to assist you! Please send us a message as soon as possible, and we'll do our best to resolve it.
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You can pause, skip, swap, cancel, or modify your subscription by logging into your subscription account. To create your profile, locate your Order Confirmation email, click on 'Manage Subscriptions,' and be sure to use the same email address you used for your purchase.
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30 day back guarantee
We are confident you’ll be amazed by the benefits of Noops products. That’s why we offer an unconditional 30-day money-back guarantee. If you’re not completely satisfied within 30 days, simply contact us for a full refund (minus any shipping costs), no questions asked.
returns
If you receive a damaged item, please send us an email within 7 days of receipt so that we can make arrangements promptly!
Once the return has been received and processed at the respective warehouse, refunds will be initiated. To expedite this process, please notify us of your return beforehand, ensuring that we can promptly attend to it upon receipt.
Refunds are credited back to the original payment method used for the purchase.
PayPal refunds are immediate, whereas credit card refunds may take up to 2 weeks from processing to reflect on your credit card statement, subject to your financial institution's processing time.
Upon completion of the return process, you will receive a confirmation email.